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Privacy Policy 

NeuroBrain.AI (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines the types of data we collect, how we use and protect it, and your rights regarding your personal information. When using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of personal information to provide and improve our services:

a. Personal Information

  • Account Information: When you sign up for an account, we collect information such as your name, email address, and password.
  • Profile Information: Optional profile details, such as interests or preferences, may be collected to enhance your user experience.
  • Payment Information: If you subscribe to a paid plan, we use a third-party payment processor (such as PayPal) to handle the payment transactions. NeuroBrain.AI does not directly collect or store your payment details, such as credit card numbers or billing addresses. Instead, that information is securely transmitted and processed by the third-party payment processor following their privacy policies and terms of service.

    We may, however, collect and store limited information related to the transaction, such as:

    • Transaction history
    • Payment confirmation or status (e.g., payment successful, failed, etc.)
    • Billing details (not including sensitive card information)

    You are encouraged to review the privacy policies of the third-party payment processors to understand how they handle your payment information.

b. Usage Data

  • Log Information: We automatically collect information about your interactions with our platform, including IP addresses, browser type, device information, pages viewed, time spent, and referring URLs.
  • Cookies and Similar Technologies: We use cookies to track your activity on our site and improve your experience. You can manage cookie preferences in your browser settings.

c. Communications

  • Customer Support: If you contact us for support or inquiries, we may collect information such as your name, email address, and the content of your communication.
  • Marketing and Promotional Communications: If you opt-in to receive marketing communications, we collect your contact information and preferences.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

a. Providing and Improving Our Services

  • To create and manage your account.
  • To provide access to tutorials, templates, and other resources.
  • To process payments for paid subscriptions.
  • To monitor usage and performance, troubleshoot issues, and improve our platform.

b. Communications

  • To respond to your inquiries, provide customer support, and address any issues.
  • To send you important updates, notifications, and information about changes to our services or policies.

c. Marketing and Personalization

  • To send you promotional emails and newsletters, if you have opted in.
  • To offer personalized content, recommendations, and advertising based on your preferences and activity on the platform.

d. Legal and Security Purposes

  • To comply with legal obligations and respond to legal requests.
  • To prevent fraud, unauthorized access, and other illegal activities.
  • To protect the safety and security of our platform and users.

3. Sharing of Information

We do not sell your personal information to third parties. However, we may share your information under the following circumstances:

a. Service Providers

We may share your information with trusted third-party service providers who assist in operating our website, processing payments, delivering communications, and analyzing data. These providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide services to us.

b. Legal Compliance and Protection

We may disclose your information if required by law, such as in response to a court order, or if we believe that such action is necessary to:

  • Comply with legal obligations.
  • Protect the rights, property, or safety of NeuroBrain.AI, our users, or others.
  • Investigate and prevent fraud or security issues.

c. Business Transfers

If NeuroBrain.AI is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email or prominent notice on our website of any change in ownership or use of your personal information.

4. Your Rights and Choices

You have certain rights and options regarding the personal information we collect:

a. Access and Correction

You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us at support@neurobrain.ai.

b. Data Deletion

You can request that we delete your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

c. Opt-Out of Marketing Communications

If you no longer wish to receive marketing emails from us, you can opt out by following the unsubscribe instructions included in each email or by contacting us directly.

d. Cookie Preferences

You can control how cookies are used by adjusting your browser settings. However, please note that disabling cookies may impact your ability to use certain features of the platform.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

  • Encryption of sensitive data, such as payment information.
  • Access Controls to limit who can view or handle your personal information.
  • Regular Security Audits to ensure the ongoing protection of our systems.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. International Transfers

If you are accessing NeuroBrain.AI from outside of the country where our servers are located, your information may be transferred to and processed in a different country. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your home country.

8. Children’s Privacy

NeuroBrain.AI is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13 without parental consent, we will delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the updated policy on our website and update the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@neurobrain.ai
Address:  Ph Espave, La Hacienda, Arraiján, Panamá Oeste Province

By using NeuroBrain.AI, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your personal information as outlined above.